Overview
The phrase Can do, will do, will fit', was a mantra chanted by Personnel agencies for years when interviewing people for a job vacancy.
It broke down the entire interviewing process into 3 questions; Can they do the job, will they do the job, and will they fit in with my current staff members.
Decisions about who to use to provide any services to your business still need the same 3 questions answered. If your current IT Support provider fails in any of these 3 area's then we invite you to read on
Introduction
Many IT support strategies are aimed at the larger players in the market where the big dollars' are. Big Dollar Networks, Big Dollar Running costs, Big Dollar Support Engineers, Big Dollar Price tags. At Premium IT however, we have a total commitment to smaller businesses just like yours. Having a limited budget for IT does not mean having to sacrifice security, reliability or functionality.
Many business systems have grown from 2 PC's that were setup by the kid down the road or a friend. At some stage though, the IT Systems become integral to your business and need maintenance by professionals who have a broad range of exposure to networking best practice and high availability systems. What works with small networks will create problems when the network grows and systems start consuming too much of your precious time.
Can Do
We have a broad range of experience in all types of IT Infrastructure. From the single PC office, to large networks with hundreds of workstations, we are able to offer a range of services that provide professional support at a reasonable cost.
At Premium IT we are working with all sorts of businesses on all sorts of networks. We have an exposure to technologies that gives our clients the benefits of our experience in an ever changing industry.
Area's of expertise include
Network Design
Maintenance
Systems Administration
Software/Hardware Sales
Computer Repairs
Peripheral repairs (Screens, Printers, etc)
POS support
Remote Administration
Wide area networking
Internal File Security
Network Security
Internet access
Web and E-Mail Services
Anti-Virus solutions
Upgrades
Roll outs
Software design and support
Will Do
At the core of our business is the belief that we are an active member of your business. We like to see ourselves as the IT department that you don't have to pay for full time. We think and act pro actively in ensuring that your business systems are available when you need them.
Like all good service personnel we derive great pleasure and satisfaction from having our systems working properly. It's what gets us out of bed in the morning!
We have a strong commitment to total satisfaction and don't rest until the customer is happy.
Will Fit
Trust builds strong business relationships. We develop this trust in several ways
We listen when you speak
We respect your business and your clients
We do what we say we will
We never promise what we can't deliver
We always deliver what we promise (or die trying!)
We communicate effectively
We are always open and honest
We treat your information with confidentiality
We value your feedback
As we work with you we learn all we can about the way your business operates. This assists with decision making about the way IT needs to function in your business. We don't just offer one size fits all solutions. Many of our clients are impressed by the flexibility available in IT when the options are made available to them.
Conclusion
We take the headache out of managing the IT infrastructure in your business.
Many business owners complain that they don't have the expertise to manage their computer systems, and that the time required completing these tasks distracts them from running their businesses. We can help!
Can do, Will do, Will fit... Premium IT.